Q. How do I tell if my receiver is working?

The easiest way to tell if your receiver is working is to log in and check if your pets graphs are up to date. If they are then your receiver is working.
If they aren't up to date look at the side of your receiver. If it is working there will be a solid green light near the aerial.

If there isn't a solid green light try restarting your receiver (disconnect from power and reconnect again)

Frequently Asked Questions

Here’s a place to find common questions about Heyrex. If there’s anything that you can’t find here, please Contact Us.

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Heyrex History
Why we made it & the Heyrex story.